Privacy Policy

User Agreement

Use of and membership to this site signifies agreement to the terms and conditions below. Read this section carefully before using this site.


The information contained on this website is taken from sources believed to be reliable, and was believed to be accurate at the time it was posted. However, it is provided without any guarantee of any kind.

Citadelle Maple Syrup Producers’ Cooperative and its partners accept no liability for this information, do not guarantee its accuracy, integrity, or timeliness, and reserve the right to modify it at any time without notice.

Website and Software Copyrights

Citadelle owns and holds the copyrights to all the materials found on this website. No part of this site may be reproduced in whole or in part by any means whatsoever without prior authorization from Citadelle.

Any software available for download on this site is protected by the copyrights owned by Citadelle and/or its suppliers. Use of the software is governed by the terms of the end-user license agreement, if any, which accompanies or is included with the software. Users must accept the terms of the end-user license agreement to install the software.

The software is available for download only by users in accordance with the terms of the license agreement. Any reproduction or redistribution of the software not in accordance with the license agreement is expressly prohibited by law. Anyone not complying with these terms will be considered guilty of forgery and will be subject to penalties provided by law. Copy or reproduction of this software to another server or location for further reproduction or redistribution is strictly prohibited. The software is guaranteed according to the terms of the license agreement.

Links to Third-Party Sites

Links established with third-party websites are provided for your information only and do not constitute an endorsement of said sites or links by Citadelle. Citadelle is not responsible for the content of such websites, for links they may contain, or for any changes or updates made to such websites. Citadelle cannot be held liable for any direct, indirect, special, or other incidental damage resulting from the use of a hyperlink to a website, in particular from the loss of profits, interruptions in operations, or the loss of users’ programs or data, even if Citadelle has been advised of the possibility of such damage. Users must take the necessary precautions to ensure that items they select are free of any virus or anything else of a destructive nature. Citadelle provides these links solely for the convenience of users and has no control over any website other than its own.


Citadelle manages its website in Plessisville, Province of Quebec, Canada, and users acknowledge that the terms of use of this site as well as any action or proceeding relating to this site will be governed by the laws in effect in the Province of Quebec. Users of this site and Citadelle agree to elect domicile in the district of Arthabaska, Province of Quebec, Canada, for the hearing of any claim arising between them.

Confidential Information

Citadelle respects the confidential information provided by those who consult its website and does not disclose any personal information for commercial distribution or resale purposes.

US Customers:
Some information may, on demand, be transmitted by US Customs Borders (And only to US Customs Borders).


Citadelle Maple Syrup Producers’ Cooperative reserves the right to modify or amend this section at any time and for any reason. It is up to users to take note of any changes, as they are subject to all modifications.

Questions and Comments

If you have any questions or comments on this section, please contact us by email at