Benefits

The primary objective of Citadelle Maple Syrup Producers’ Cooperative is to promote and protect the common interests of its members by:

• Bringing Quebec's members together, structuring their organization, and fostering their effectiveness with the goal of protecting and promoting their cooperative and socio-economic interests
• Encouraging members to acquire professional maple-related training and cooperative education
• Providing professionally relevant resources, services, and expertise in packaging and marketing maple, honey and/or agrifood products nationally and internationally

In addition, Citadelle is:

• An association with voluntary membership that is open to all
• A body whose members work together to carry out their responsibilities as entrepreneurs
• Actively used by its owner-members
• Dedicated to making the most of the various advantages members enjoy—as entrepreneurs, users, and constituents
• Committed, as stated in its bylaws, to equal treatment of members and equitable distribution of contributions and earnings
• Dedicated to maintaining its members’ right to vote
• Devoted to encouraging its constituents to cooperate in matters of business development
• Actively involved in the maple industry (Table filière, Centre ACER, Conseil de l’Industrie de l'érable, etc.)
• An organization in which education—particularly the sharing of knowledge and information—is a key driver

Services

The cooperative offers its members a wide range of services:

• Fire/theft insurance
• Barrels delivery and pickup
• Machinery testing and adjustment (densimeters, refractometers, thermometers)
• Maple syrup sample testing
• Cooperative training for members
• On-site technical assistance (testing according to HACCP standards)
• Cooperative education
• A network of regional representatives
• Informative publications for members, Le Coopérateur acéricole and Le Supplément acéricole
• Members meetings
• Written and phone communications
• Regional annual meetings
• Information junkets for representatives
• Subscription to the publication Le Coopérateur agricole
• Website and members extranet
• Website "Maple Delights"
• Website "Online boutique"